Terms & Conditions

# Terms & Conditions **Last Updated:** August 14, 2026 Welcome to **SMM Nepali**. By purchasing or using our software, subscriptions, digital products, or wallet/top-up services, you agree to these Terms & Conditions. ## 1. Services SMM Nepali may provide: * Digital software and scripts * Software licenses * Subscription-based digital services * Digital products * Account balance/wallet top-ups * Other digital services listed on our website Service features, pricing, duration, availability, and limitations may vary depending on the product purchased. ## 2. Subscription Terms * A subscription provides access only for the purchased subscription period. * Subscription periods may be daily, weekly, monthly, yearly, or as specified on the product page. * Sharing, reselling, or transferring a subscription may be prohibited unless explicitly permitted. * Subscription access may be suspended or terminated if the account is used fraudulently, abused, or in violation of these Terms. * Subscription expiration does not automatically guarantee renewal unless automatic renewal is specifically offered and accepted. * We may change subscription features or pricing for future purchases. ## 3. Software & Digital Products * Software and digital products are delivered electronically. * You are responsible for checking compatibility and system requirements before purchasing. * License keys, accounts, downloads, or access credentials must not be shared, resold, copied, or redistributed unless your purchased license specifically permits it. * Unauthorized copying, redistribution, reverse engineering, or reselling of our software may result in immediate termination of access. * We may release updates, bug fixes, or changes to software features. ## 4. Top-Up / Wallet Balance * Top-ups add digital balance to your SMM Nepali account. * You must verify the account information and amount before submitting a top-up. * Once a top-up has been successfully credited to an account, it may not be refundable unless required by applicable law or approved by SMM Nepali. * We are not responsible for top-ups sent to an incorrect account due to incorrect information provided by the customer. * Fraudulent, disputed, reversed, or unauthorized payments may result in account restrictions while the transaction is investigated. * Promotional or bonus balances may have additional conditions and may not be withdrawable. ## 5. Payments * Customers must provide accurate payment information. * We may use third-party payment providers or manual payment verification. * A payment may require verification before a product, subscription, or top-up is activated. * We reserve the right to reject or investigate suspicious transactions. * Customers must not use stolen cards, unauthorized payment accounts, fraudulent payment methods, or false payment information. ## 6. Refund Policy Because our products and services are primarily digital: * Refunds are generally **not available after successful delivery, activation, download, or use** of a digital product or subscription. * Top-up balances that have already been credited or used are generally non-refundable. * If you experience a genuine technical problem with a purchased product, contact support before requesting a refund. * Refunds, replacements, or corrections may be provided at our discretion when a product is demonstrably defective or incorrectly delivered. * Duplicate payments or verified payment errors may be reviewed by our support team. ## 7. Account Responsibility You are responsible for: * Keeping your login credentials secure. * Providing accurate account information. * Preventing unauthorized access to your account. * All activity performed through your account. Do not share your password, license key, or private account credentials with others unless expressly permitted. ## 8. Prohibited Activities You must not use our website or services to: * Commit fraud or financial abuse. * Attempt unauthorized access to our systems. * Distribute malware or harmful software. * Abuse payment systems. * Resell products without authorization. * Circumvent software licensing or subscription restrictions. * Attempt to manipulate, damage, or disrupt our website or services. * Use our services for any activity that violates applicable laws. ## 9. Service Availability We aim to keep our services available, but uninterrupted availability is not guaranteed. Services may temporarily become unavailable because of: * Server maintenance * Technical problems * Payment-provider issues * Third-party service outages * Security incidents * Network problems * Circumstances beyond our reasonable control ## 10. Third-Party Services Some products or services may depend on third-party platforms, APIs, software, hosting providers, or payment gateways. SMM Nepali is not responsible for changes, restrictions, suspension, or downtime caused by third-party providers. ## 11. Pricing & Changes We reserve the right to: * Change product prices. * Change subscription plans. * Add or remove products. * Modify features. * Update these Terms & Conditions. Changes to pricing generally apply to future purchases unless otherwise stated. ## 12. Account Suspension We may suspend or terminate an account if we reasonably believe that the account: * Has been involved in fraud. * Has violated these Terms. * Has abused our services. * Has attempted unauthorized access. * Has used unauthorized payment methods. * Has redistributed or abused licensed digital products. Any remaining balance or access may be handled according to the circumstances and applicable law. ## 13. Intellectual Property All original software, website designs, logos, graphics, text, branding, and other content provided by SMM Nepali remain the property of their respective owners. Purchasing a software product or subscription does not automatically transfer ownership of the underlying intellectual property. ## 14. Privacy We may collect and process information necessary to operate accounts, process payments, provide services, prevent fraud, and provide customer support. Please review our **Privacy Policy** for additional information about how user information is handled. ## 15. Customer Support If you experience a problem with a purchase, subscription, software product, or top-up, contact our support team with: * Your account information * Order/transaction ID * Product or subscription name * Description of the problem * Relevant payment information or proof when requested ## 16. Agreement By creating an account, placing an order, purchasing a subscription, purchasing software, or adding funds/top-up balance, you confirm that you have read and agreed to these Terms & Conditions. ## 17. Contact For questions regarding these Terms & Conditions, please contact **SMM Nepali Support** through the contact/support options provided on our website. **SMM Nepali** Digital Products • Software • Subscriptions • Top-Up Services These Terms & Conditions should be reviewed and adapted to your actual business practices and applicable Nepalese law before being used as a formal legal agreement.